Privacy Policy

1. Introduction

Wheelchair Maxi is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website wheelchairmaxi.com.au, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Details: Pickup and drop-off locations, dates and times, number of passengers, and any special requirements.
  • Payment Information: Billing details and payment method information.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Communication Records: Correspondence via email or phone, including inquiries and feedback.

3. How We Use Your Information

We use the collected information to:

  • Process and manage bookings and payments.
  • Provide customer support and respond to inquiries
  • Improve our services and website functionality.
  • Send promotional materials and updates, with your consent.
  • Comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We may share your information with:

  • Service Providers:Third-party vendors who assist in operating our website, processing payments, and delivering services.
  • Legal AuthoritiesWhen required by law or to protect our rights and safety.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Accessing and Updating Your Information

You have the right to access, update, or delete your personal information. To do so, please contact us at info@wheelchairmaxi.com.au.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: